| Main job |
A thinking partner for professional development and reflective practice. |
Citation-backed answers to clinical questions, inside the Heidi platform. |
Physio scribe, treatment plans, home exercise programs and patient engagement. |
General-purpose AI assistant for questions, writing and study. |
| Built for |
Physiotherapists in MSK and sports settings, especially in their first five years. |
Clinicians and care teams across specialties. |
Physiotherapists and other physical therapists, and their clinics. |
Everyone. Not built for a particular profession. |
| How the AI respondsWho does the thinking |
✓Asks you mentor-style questions: what fits, what doesn't, what you haven't tested yet. |
–Answers your question with citations, and suggests follow-up questions for you to ask it. |
~Its Live Physio Assistant prompts questions and tasks during the session, based on past notes. |
~Answers by default. Study mode can guide you with questions, but it's built for general learning. |
| Reflection after the consult |
✓Designed for this moment, while the details are still fresh. |
~Lists post-session reflection, learning, teaching and supervision as uses. |
–Focuses on preparing for and running the session, and on the patient's plan. |
–Can be used any time, but nothing is designed around clinical reflection. |
| Evidence and references |
✓Curated MSK and sports references with each case, so you can read the source yourself. |
✓Citation-linked answers. Australian partner sources include HealthPathways and BMJ Best Practice. |
–No evidence sources or citations described. |
~Can cite web sources. General models have been shown to produce inaccurate references, so check each one. |
| What you put inPrivacy by design |
✓A short, de-identified written case. No recording, no patient names. |
~Typed questions, or questions alongside notes from recorded sessions. |
–Recorded consults and identified patient records, as you'd expect from a practice tool. |
~Anything you type. Australia's privacy regulator advises against entering health information into public AI tools. |
| Best for |
Physios who want to develop their reasoning by reflecting on real cases. |
Clinicians who want fast, cited answers to clinical questions. |
Physio clinics wanting notes, treatment plans and patient engagement in one place. |
General questions, writing and study, away from identifiable patient information. |